Frequently Asked Questions

 

. What is a Reborn Doll?
Reborn dolls are collectible and play dolls created with highly realistic details such as skin, hair, and facial expressions. They bring joy to collectors, families, and children who love caring for “little ones.”

2. Are your dolls suitable for children?
Yes, many of our dolls are made for children. However, we recommend adult supervision for children under 6 years old. Some collectible models are more delicate and are better suited for collectors.

3. What are Dreamtime Babies dolls made of?
Our dolls are crafted from safe vinyl or silicone, with soft bodies, making them as lifelike as possible.

4. Where are the dolls produced?
Dreamtime Babies dolls are designed under our brand and handmade by experienced artists in certified workshops. We carefully select our suppliers and guarantee high quality.

5. How long does delivery take within Australia?
The average delivery time is 7–15 business days. All orders are shipped with tracking, so you can follow your package at any time.

6. Do you only ship within Australia, or worldwide as well?
Yes, we also offer international shipping — Dreamtime Babies delivers worldwide.

7. How can I pay for my order?
We accept major credit and debit cards, as well as PayPal.

8. Can I return or exchange a doll?
Yes, we offer a 30-day return policy, provided the doll has not been used and remains in its original packaging. Please see our Refund Policy for full details.

9. Are all dolls in stock?
Yes, all products listed on our website are available for purchase. If an item is temporarily out of stock, this will be clearly mentioned in the product description.

10. Can I order a doll as a gift?
Absolutely! We can ship your order directly to the recipient and include gift wrapping or a card upon request.

11. How do I care for my reborn doll?
Keep your doll away from direct sunlight, moisture, and extreme temperature changes. Use a soft cloth for cleaning. Detailed care instructions are included with each doll.
You can also read more in our article: